Privacy notice

1. Who we are

This website is operated by Zenffy Solutions Private Limited (CIN: U62013KL2026PTC106027). Contact us about this notice at hello@zenffy.com.

This notice covers our corporate website. ZenSearch, Collaffy, and any other products may have separate privacy notices that apply when you use those services.

2. Information we receive

When you submit the contact form, we receive your name, email address, and the message you provide. If you email us directly, we receive your email address and the contents of your correspondence.

Our hosting infrastructure also processes technical request information, such as IP addresses, requested URLs, and error details, to deliver the website and protect it against abuse. The contact endpoint uses IP-based rate limiting.

Please include only the information needed for your enquiry. Do not send passwords, payment details, or other sensitive information through the contact form.

3. How information is used

• To read and respond to your enquiry.
• To continue a conversation you have started about products or partnerships.
• To operate the website, investigate technical issues, and prevent spam or misuse.

The website does not include advertising pixels or third-party analytics scripts. Our website code does not set advertising or analytics cookies.

4. Service providers and retention

The website and contact endpoint run on Cloudflare. Contact messages are delivered by email to our team, so our hosting and email providers process information needed to provide those services. Their infrastructure may process data in multiple countries.

Correspondence is retained as needed to address the enquiry, maintain relevant business records, and meet applicable obligations. The appropriate retention period depends on the nature of the conversation. You can contact us to ask about or request deletion of information you have sent.

5. Your choices and questions

Submitting an enquiry is optional. We need a name, email address, and message to respond through the form. You can also contact us directly by email.

To request access to, correction of, or deletion of information you have provided, email hello@zenffy.com with “Privacy enquiry” in the subject. We may need to verify your identity before acting on a request. Your available rights depend on applicable law.

6. Links and updates

Linked product websites and external services have their own information practices. Review their notices before providing personal information.

We may update this notice as the website or its practices change. The date above identifies the latest version.